PRIVACY POLICY — Freedom Coaching Services (Utah, USA)

Effective Date: February 22, 2026
Business: Freedom Coaching Services (“Freedom Coaching Services,” “we,” “us,” “our”)
Contact Email: [email protected]
Location: Utah, United States

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you interact with our website, purchase or participate in our 1:1 coaching, group programs, digital courses/downloads, and subscriptions (collectively, the “Services”).

1) Information We Collect

We may collect the following categories of information:

A. Information you provide to us

Contact information: name, email address, phone number, mailing/billing address

Account information: login details and profile information (if applicable)

Purchase and billing information: products/services purchased, invoices, transaction history

Coaching/program information: intake forms, questionnaires, goals, action steps, reflections, assignments, progress updates, and other information you choose to share

Communications: emails, messages, support requests, and responses

Testimonials/reviews: if you submit a testimonial or review, we may store it and (with your permission when required) publish it

B. Payments Payments are processed by Stripe. We do not store full payment card numbers on our systems. Stripe’s processing is governed by Stripe’s terms and privacy practices.

C. Recordings (audio/video) Because we record 1:1 and group calls, we may collect and store:

audio and video recordings

chat messages, screen-shares, and any content you share during recorded sessions

attendance and participation details (date/time, duration)

D. Information collected automatically

Device/usage data: IP address, device identifiers, browser type, pages viewed, timestamps, referring pages

Cookies/similar technologies: for site functionality, analytics, and (if used) advertising/measurement

2) How We Use Your Information

We use personal information to:

Provide, deliver, and administer the Services (including coaching, programs, courses, subscriptions)

Process payments, renewals, and billing through Stripe

Schedule sessions, send reminders, and provide service communications

Provide replay access or program resources when recordings are part of the offering

Respond to inquiries and provide customer support

Send marketing emails/messages (you can opt out at any time)

Improve our content, Services, and user experience

Protect our business, prevent fraud, and enforce our policies/agreements

Comply with legal, tax, and accounting obligations

3) How We Share Information

We may share personal information with:

Stripe (payment processing)

Service providers that help us operate (for example: email delivery, scheduling, video conferencing, course hosting, analytics, cloud storage, customer support tools). They are permitted to use data only to provide services to us.

Professional advisors (accountants, attorneys, insurers) as needed

Legal authorities when required by law or to protect rights/safety

Business transfers (merger, acquisition, or sale of assets), where permitted by law

We do not sell your personal information for money.

4) Cookies & Analytics

We may use cookies and similar technologies for:

essential site operations

analytics to understand traffic and improve performance

advertising/measurement if we run campaigns

You can control cookies through your browser settings. If we use a cookie banner, you can manage preferences there (where applicable).

5) Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including maintaining business records and complying with legal obligations. We may retain recordings for a period consistent with program delivery, replay access, dispute resolution, and business recordkeeping.

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

7) Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.

8) Utah Consumer Privacy Act (UCPA) — Utah Residents

To the extent the Utah Consumer Privacy Act applies to our business and processing activities, Utah residents may have rights to:

Access: confirm whether we process personal data and access it

Delete: request deletion of personal data you provided to us (subject to exceptions)

Portability: obtain a copy of certain data in a portable format

Opt out of certain processing, including targeted advertising and sale of personal data (as defined by UCPA)

How to exercise rights: Email [email protected] with your name, the email you used to interact with us, and your request. We may verify your identity. If we deny a request, you may appeal by replying to our decision email.

9) Your Marketing Choices

You can opt out of marketing emails by using the unsubscribe link in our emails or by contacting [email protected]. You may still receive non-marketing messages (e.g., receipts, program updates).

10) Third-Party Links

Our website or Services may include links to third-party sites. We are not responsible for their privacy practices.

11) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised effective date.

12) Contact Us

Freedom Coaching Services (Utah, USA)
Email: [email protected]